FAQs
Find answers to common questions.
Orders are processed as quickly as possible. You’ll receive shipping confirmation once your order has been dispatched.
We’ve designed our fits to feel familiar. If you’re comfortable in your usual sportswear size, that’s the size we recommend in VALLEA.
If you’re unsure between sizes, we recommend choosing the size you usually wear. You’re also welcome to contact us for guidance before ordering and can always exchange for a different size once you receive your product.
We currently ship to selected regions. Available delivery options will be shown at checkout.
Of course. We hope you love your VALLEA pieces, but if something isn’t quite right you can return your item within 14 days of delivery.
To be eligible for a return, items must:
- Be unworn
- Be unwashed
- Have all original tags attached
- Be returned in their original packaging
VALLEA reserves the right to refuse returns that do not meet these conditions.
To start a return, please email us using the contact form below and include:
- Your order number
- The item(s) you wish to return
- Whether you would like a size exchange, store credit, or refund
Our team will review your request and provide return instructions.
Please note:
- Return shipping costs are the responsibility of the customer unless the item is faulty.
- Original shipping costs are non-refundable.
VALLEA pieces are built for padel, training and everyday wear. Performance-led where it matters, clean and versatile everywhere else.
Absolutely. Many of our pieces are designed to transition easily from training or court time into everyday use.
Contact
For all enquiries, including orders, product questions and stockist opportunities, please use the form below and we will get back to you ASAP.